Privacy Policy

The privacy policy is updated and effective as of 01.08.2024.

We are REACTIVITY SOLUTIONS, an entrepreneurial agency with a registered office at Petra Drapšina 86, Srbobran, Republic of Serbia, MB 67059913, PIB 113753950 (hereinafter referred to as: we or click2seat).

Your privacy is very important to us. This privacy policy explains what data we collect, how we use and store it, and how you can manage your information.

Our website collects only basic user data:
  • First name
  • Last name
  • Email address
  • Information collected by Google Analytics (see below)

The collected data is used exclusively for the following purposes:
  • Processing and confirming reservations
  • Communicating with users regarding reservations and other relevant information

Our website uses cookies only for session management and Google Analytics. Cookies allow us to remember your session while you use our website.

We use Google Analytics to analyze the use of our website and to improve the user experience. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is sent to Google and used to generate reports on website activities. For more information on how Google uses your data, you can review Google's privacy policy.

We take all appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored in secure systems and is not shared with third parties, except for Google Analytics.

You have the right to request access, correction, or deletion of your personal data. You also have the right to object to the processing of your data and to file a complaint with the competent data protection authorities.

If you have any questions or concerns regarding this privacy policy, feel free to contact us via email at click2seatoffice@gmail.com.

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, and the date of the last modification will be indicated at the top of the policy.